Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information

 

Our Product

All of our products are handmade and hand painted in Spain by highly skilled artisans. Therefore, each piece is unique and may vary slightly from the picture on our website. No two pieces are exactly alike and the customer needs to be aware of this when placing an order. 
 


Shipping

Shipping is available anywhere in the Continental U.S. Shipping takes 5-10 business days from receipt of your order and payment until your order arrives, depending upon your location. Expedited shipping can be arranged for an extra fee, simply contact us after placing your order to arrange and pay for this expedited service. 

For international shipping please email us at mail@sunshineceramica.com  

 

Returns & Refunds

If you recieved you item damaged or broken, please let us know withing 2 days of delivery. A picture of both the product and the packaging is required in order to process your replacement or refund. 

If you are not satisfied with your purchase you may, within ten days of receipt, ship the item back to us at your expense. You will receive a full refund of your purchase price less our shipping cost. In this event please email us at mail@sunshineceramica.com .

Our return address is:

Sunshine Ceramica

4538 35th Avenue Circular East

Palmetto

Florida

34221

Once your return is received and inspected (usually within 3 days of receipt) your refund will be processed within 7 days. 

Please be aware, if you return an item and the reason for return is not a result of a Sunshine Ceramica error or quality problem, the cost of return shipping will be deducted from your refund.